Data protection

Sabil l'Ikram protects information linked to case files by limiting access, separating spaces, tracing sensitive actions and governing documents and media.

Protection principles

We apply four principles: access limited to authorized people only, separation of spaces according to roles, traceability of sensitive actions useful for following the case file, and controlled retention of the documents and media required for the service.

Restricted access and permissions

Family, coordination and operations spaces do not grant the same rights.

A person can access only the information needed for their intervention or for their follow-up of the case file. Case files, documents and media are not made public.

Operational traceability

Certain sensitive actions linked to the follow-up of a case file may be logged in order to strengthen security, service continuity and operational transparency.

When the service provides for it, certain field interventions may be documented through follow-up elements useful for their justification.

Documents, media and retention

Documents, photos and videos linked to a case file are kept within a controlled framework and are accessible only to authorized persons.

They are used only for the execution, follow-up, justification or continuity of the service, depending on the scope of the case file concerned.

Hosting and CNDP framework

Service-related data is hosted in Morocco in order to maintain an operating framework consistent with our promise of proximity and the applicable protection requirements.

The service compliance framework falls within the CNDP declaration made by the operator of the service.

CNDP declaration
AX234TEMP
Hosting
INWI

Exercising your rights

For any request relating to your personal data, access to certain information or the exercise of your rights, you may use the contact channels provided for that purpose.

Contact us

General contact: contact@sabilikram.com

Personal data contact: privacy@sabilikram.com

Phone: +212614103103

Compliance framework

Hosting: INWI

CNDP declaration: AX234TEMP

Applicable law:

Service principles

Access to case files is restricted according to roles, permissions and the relationship to the case.

Traceability of interventions, documents and sensitive actions useful for service follow-up.

Data processing limited to managing requests, delivering the service and meeting applicable obligations.